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HawkOpen features

See more after you send.

Email, PDF and proposal tracking that rates every event. Messages, documents and event history in one place.

Illustration with sample data

Message history

  1. Image fetchPrivacy proxy
  2. Link clickSecurity scanner
  3. Link clickLikely human
Why this rating?
Illustration with sample data

Tell us what’s holding you back. We’ll show you what you’ll see.

Choose who you are and click a problem. The scene shows a day with HawkOpen: noise from scanners and mail servers fades into the background, and what a person did comes to the front.

HawkOpen for business: all problems and solutions

How do I know if a client opened my proposal?

You know when the proposal reached a person, not a scanner.

Apple Mail, image proxies and antivirus filters are labelled separately.

  1. You send the proposal from Gmail
  2. The client’s company security filter checks the emailscanner
  3. Apple’s servers fetch the images in advanceproxy
  4. The client opens the email on their computerperson
  5. You call while the proposal is freshresult
How it works

When should I follow up with a client who hasn’t replied?

The reminder arrives on its own when nobody replies.

No calendar to watch, and no following up too early.

  1. You send a quote and set a 3-day reminder
  2. The client opens the quoteperson
  3. No reply
  4. HawkOpen reminds you: write againresult
How it works

How can I tell if a client read my PDF proposal?

With the client’s consent, you see the time spent on every page of the document.

You know whether the client read the pricing or just the cover.

  1. You send a link to the PDF instead of an attachment
  2. Page 1: 15 secondsperson
  3. Page 4, pricing: 2 minutes 40 secondsperson
  4. Link opened on another device: the proposal was passed onperson
  5. You call and talk about the priceresult
How it works

How can I get a proposal accepted and signed faster?

The client accepts and signs the proposal in the browser.

A simple electronic signature with an evidence report.

  1. You send the proposal with an accept button
  2. The client confirms their identity with a code from the emailperson
  3. The client accepts the proposalperson
  4. Signature with an evidence report and the document hashresult
How it works
HawkOpen for individuals: all problems and solutions

Did the recruiter open my resume or CV?

You know whether anyone saw your application at all.

And when it’s a good time to ask about a reply.

  1. You send your CV from Gmail
  2. The company’s system checks the attachment and linksscanner
  3. The recruiter opens the emailperson
  4. The recruiter clicks the portfolio linkperson
  5. You send a short follow-up at the right momentresult
How it works

Did the company or council open my complaint or application?

You see whether someone opened your complaint or application, if they agreed to tracking.

It is a technical signal, not an official proof of receipt.

  1. You send a complaint to a shop
  2. The shop’s mail filter checks the emailscanner
  3. Someone in customer service opens the emailperson
  4. No reply after a week: a reminder on the Pro planresult
How it works

How do I know who is really interested in my listing?

You know who keeps coming back to your message.

Selling a car, renting out a flat, a job for a tradesperson.

  1. You send photos and details to three people
  2. Anna opens the email three times during the dayperson
  3. Anna opens the link to the photosperson
  4. The other two haven’t opened the email
  5. You call Anna firstresult
How it works

How can I tell if someone has looked at the contract I sent?

You see which pages of the document someone viewed.

A rental agreement, a renovation quote, loan documents.

  1. You send the rental agreement as a PDF link
  2. Pages 1–3 viewedperson
  3. Page 5, the deposit: 40 secondsperson
  4. You know what they’ll ask about at signingresult
How it works

Are the emails I receive tracking me?

The extension removes tracking pixels from the emails you read.

Protection works in Gmail, Outlook and Yahoo Mail in the browser.

  1. You open a newsletter from a shop
  2. The extension finds a hidden 1×1 image
  3. It removes it, along with the tracking parameters in linksresult
How it works

Sample events. An open is a technical signal, not proof that someone read your email; HawkOpen shows where it came from.

What a basic email tracker won’t give you

  • Every open, explained

    A person, Apple Mail, a proxy or a scanner: every event shows the code of the rule that classified it.

  • Every open, not just the first

    Even on the free plan, you see every open with its verdict, with no limit.

  • Your mailbox and your browser

    Gmail, Outlook, Yahoo and any IMAP mailbox. Chrome, Edge, Brave, Opera and Firefox.

  • Documents, proposals and signatures together

    Time on PDF pages, proposal acceptance and a simple electronic signature in one tool.

  • Fair to the recipient

    HawkOpen tracks only recipients who agreed. Every tracked email has a notice in the footer with the link “Do not track my activity”, and the recipient can also refuse tracking in their own portal.

  • Protection for you too

    The extension removes tracking pixels from the emails you receive.

Every event has context.

Email tracking

Check what happens after you send a message. See each event’s category and the reason for it.

  1. Image fetchPrivacy proxy

    Resource fetched by an intermediary.

  2. Link clickSecurity scanner

    Link opened in an analysis environment.

  3. Link clickLikely human

    Behaviour consistent with an end user (browser, interaction).

Event. Rating. Reason.

Documents and PDF

A document shared as a link. Session history and time on each page.

Preview

Simple e-signature

Preview of the signing flow and its history. Availability to be confirmed.

Preview

Every feature

  • Explainable open signals

    Each tracking-image fetch is checked against named rules for Apple Mail Privacy Protection, mail-provider proxies, security scanners and link previews, and shown with its rule codes.

  • Individual-delivery attribution

    Campaign and dashboard sends create a separate delivery and opaque token per recipient; one group message is never presented as reliable individual attribution.

  • Classified click signals

    Tracked-link requests are separated into likely-human and scanner or bot activity before they affect priority alerts or KPIs.

  • Multiple mailboxes

    Connect Gmail and Outlook with your Google or Microsoft login, or Yahoo and any other mailbox through IMAP/SMTP, and track from all of them.

  • Multi-browser extension

    Separate builds for Chrome and Firefox; the Chrome build is also intended for Edge, Brave and Opera. Works in Gmail, Outlook on the web and Yahoo Mail.

  • Recipient-specific campaigns

    Send campaigns to up to 500 manually selected or saved-list recipients per batch; each recipient who agreed to tracking gets an individual token.

  • Secure PDF workflows

    Preview only: production upload remains unavailable until malware scanning and document sanitization are configured.

  • Video messages

    Preview only: production upload remains unavailable until malware scanning and isolated transcoding are configured.

  • Electronic signatures

    A simple, non-qualified electronic-signature workflow with an Evidence Report that states its limitations; secure document ingestion is required first.

  • Polls, templates and reminders

    Scanner-safe confirmation polls, reusable email templates and follow-up reminders when a reply never arrives.

  • CRM contacts

    Review per-contact message counts and classified open, click and reply activity with notes.

  • Weekly and monthly reports

    Weekly and monthly email reports about your sending activity.

A note on accuracy: HawkOpen records tracking-pixel and tracked-link requests as technical signals. Apple Mail Privacy Protection, image proxies, caching, bots and security scanners can cause false or ambiguous events.

From message to explained signal.

  1. Connect your mailbox and install the extension

    Sign up, connect Gmail or Outlook with your Google or Microsoft login, or any IMAP/SMTP mailbox, and add the HawkOpen extension to Chrome or Firefox.

  2. Send emails as usual

    Write in Gmail, Outlook on the web or Yahoo Mail; the extension adds a tracking token for a single recipient. For several recipients, send from the HawkOpen dashboard or a campaign so each person gets their own token. Tracking works once your company’s owner or administrator has switched it on, and only for recipients whose consent is recorded; others get an ordinary email.

  3. Read the verdicts

    Every image fetch, click and reply appears with a category and the rule codes behind it, so you do not follow up because of a security scanner.

An envelope with a golden line passing through three glass filters to a card with an explained signal.
From a message to an explained signal

Designed for controlled verification. Public production launch still requires the release gates listed in the readiness report.

In short

HawkOpen is an email, document and proposal tracking app from TriStiX S.L., a company in Spain. It records replies and, for recipients who agreed to tracking, tracking-image fetches, clicks and time spent on each page of a PDF, checks every event against more than 40 named rules and never presents a pixel request as proof that someone read your message.

40+
named rules for opens and clicks
500
recipients per campaign batch
5
client actions on a proposal, each with a signed receipt
€1 + VAT
for the first 20 days of Business

What “opened” can actually mean

A tracker counts a fetched image. HawkOpen tells you who most likely fetched it.

CategoryTypical triggerWhat it means for you
Privacy proxy

Apple Mail Privacy Protection fetches images in advance

Nobody may have read the email yet

Mail provider proxy

Gmail, Microsoft or Yahoo fetch the image through their servers

Often close to a real open, but not proof

Security scanner

Proofpoint, Mimecast, Barracuda or Safe Links check links in seconds

Not a person: ignore it for follow-ups

Possible open

No machine rule matched

Maybe a person, maybe an unknown program

Likely a person

A click from a visible browser tab on a home or office network

Still an estimate; only a reply is certain

Read how we judge opens

Simple, honest pricing

Start free, or get 20 days of Business for €1 + VAT. Annual prices are shown first because they offer the lowest monthly equivalent.

Billing period

Free

€0 / month

Free, with no time limit.

  • Unlimited open tracking, each open classified
  • Link click tracking in 10 emails a month
  • 1 mailbox and 7-day history
  • 5 PDF links and 1 signature request a month, once secure uploads are available
  • Address book: up to 1,000 contacts, CSV import, recipient lists and campaigns to them (up to 50 recipients each)
  • CRM add-on: 21-day trial with a card (up to 1,000 contacts), then €3 a month or €30 a year plus VAT, up to 5,000 contacts; cancel any time
  • 3 templates; a short HawkOpen line in your email footer
Start free Coming soon

HawkOpen Intro

€1 / first 20 days

€1: no EU VAT (Outside the EU). A local tax, if any, is shown at checkout.

Charged now, plus VAT. From day 21, Business continues with yearly billing at €90 a year plus VAT and renews every year until canceled. You can choose monthly billing at €11/month instead.

  • Full Business access during Intro
  • Cancel during Intro to prevent renewal
  • One Intro offer per account
  • Payment method required
Start HawkOpen Intro Coming soon

Pro

With yearly billing: €48 / year

€48: no EU VAT (Outside the EU). A local tax, if any, is shown at checkout.

€48 plus VAT, billed once a year. In US dollars: $48 a year, plus tax.

You save €24 (33%) compared with paying monthly

With monthly billing: €6 / month

€6: no EU VAT (Outside the EU). A local tax, if any, is shown at checkout.

Billed every month, plus VAT. In US dollars: $6 a month, plus tax.

  • Classified open and link click signals
  • 3 mailboxes and 1-year history
  • Individual-delivery engagement attribution
  • Scheduled sends, templates and reminders
  • Reply detection, 10 PDF links and 5 signature requests a month
  • CRM with up to 25,000 contacts
  • Video and e-signature previews require the secure upload pipeline
Choose Pro Coming soon

Checkout shows the total with the VAT of your billing address before you pay. VAT rates checked on 12 November 2026. Stripe calculates the final amount from your billing address.

Prices are net. VAT is added according to the country of your billing address: consumers see the price including the VAT of their country before they pay, and Stripe calculates the final amount from the billing address. A business enters its EU VAT number in the HawkOpen panel before buying; we check it in VIES and pass only a valid number to Stripe, so a valid number means the net price under the reverse charge (art. 196 of Directive 2006/112/EC) straight away. If VIES says the number is invalid or does not answer, the purchase is made with VAT; once the number is confirmed, later invoices are without VAT. The first invoice is not corrected automatically: you can ask for a correction through help in the panel. Businesses in Spain pay Spanish VAT. Consumers may withdraw within 14 days.

Current plan catalogue. Checkout availability and the final quote are confirmed in the application. Built for controlled verification.

Security you can check

Application secrets use authenticated AES-256-GCM encryption. Tenant isolation is currently enforced in application code; PostgreSQL RLS, production key management and an independent assessment remain release gates and are not presented as completed certifications.

Frequently asked questions

How does HawkOpen Intro work?

HawkOpen charges €1 + VAT now for the first 20 days. From day 21, Business continues with yearly billing at €90 a year plus VAT and renews every year until canceled. You can choose monthly billing at €11/month instead. Cancel during Intro to prevent renewal. Mandatory withdrawal and refund rights remain unaffected.

Which mailboxes does HawkOpen work with?

Gmail and Outlook connect through your Google or Microsoft login; Yahoo and other mailboxes connect through IMAP/SMTP. HawkOpen is in a controlled launch, so each provider connection is verified before it is offered in production.

Which browsers are supported?

There are extension builds for Chrome and for Firefox 109 or later. The Chrome build is also intended for Edge, Brave and Opera. It works in Gmail, Outlook on the web and Yahoo Mail.

How does email open tracking work?

Once your company’s owner or administrator has switched tracking on, HawkOpen adds a unique 1×1 image URL for each recipient whose consent to tracking is recorded; others get an ordinary email. When that URL is requested, HawkOpen records and classifies a technical open signal. It may come from a person, privacy proxy, scanner or unknown client; it is not proof of reading.

How accurate is open tracking?

Tracking-pixel and tracked-link requests are technical signals. Apple Mail Privacy Protection, image proxies, caching, bots and security scanners can cause false or ambiguous events.

Is the HawkOpen electronic signature legally valid?

HawkOpen supports a simple, non-qualified electronic-signature process with an audit trail and Evidence Report. Electronic evidence may have legal effect, but this does not establish equivalence with a handwritten or qualified signature or suitability for every legal act. Applicable law and form requirements must be assessed for each use.

Can I cancel anytime?

Yes. Cancellation is scheduled for the end of the paid period; during Intro it prevents renewal on day 21. No voluntary refunds are offered after a service period begins, except where mandatory law or an applicable withdrawal right requires otherwise.

Will recipients know their email is tracked?

Yes. The tracking image is not visible, but every tracked email ends with the notice “This message contains HawkOpen tracking elements.” and the link “Do not track my activity”, with which the recipient refuses tracking by that company. HawkOpen tracks only recipients whose consent is recorded, and that link lets them withdraw it later. Every email, tracked or not, also ends with “Do not send me messages”.

Try HawkOpen on your own emails.

Explore plans Coming soon